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FAQ
Frequently Asked Questions
Find answers to common questions about BiasTrade.
Account
How do I create an account?
How do I update my profile?
How do I become a verified seller?
Buying
How do I buy a photocard?
How does the escrow payment work?
When should I confirm delivery?
How does the fake detection work?
Selling
How do I set up Stripe Connect to receive payments?
What's the minimum listing price?
How do I set shipping rates?
When do I get paid?
Payments & Fees
What are the platform fees?
What payment methods are accepted?
What happens if a seller doesn't ship?
Shipping
How is shipping handled?
What carriers are supported?
Is international shipping available?
Disputes & Returns
How do I dispute an order?
What happens during a dispute?
Can I cancel an order?
Still have questions?
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